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NetSpeed provide free* telephone and email technical support to all our Internet clients and hosted sites. In our Support pages you'll find information on how to get the most out of your time on the Internet, as well as get access to useful resources.

Technical support hours are between 9am and 5pm Monday to Friday. All calls made outside these hours are monitored via 24-hour answering service.

Our support number is (02) 6282 8282 (ACT) and our support email is

If you have a non-technical enquiry regarding your NetSpeed Internet account, contact our Customer Service department on (02) 6282 8282 (ACT), Monday to Friday, between 9am and 5pm or send an email to

We strive to respond to your enquiries as quickly as possible.

* Subject to our technical support policy

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